What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that specifies how many times a bonus amount must be bet on games before it can be withdrawn as cash. This mechanism ensures that bonus funds are used for gameplay rather than being cashed out immediately.
Why can't I withdraw my bonus?
Bonus funds are typically locked until the associated wagering requirements are fully met. If you try to withdraw while a bonus is active, you may either be unable to do so or you might forfeit the remaining bonus and any winnings derived from it.
Why did my balance drop when I claimed an offer?
This usually happens because the platform separates your real money balance from your bonus balance. When you play, the system typically deducts funds from the real money balance first; once that is exhausted, it begins using the bonus balance.
Do all games count equally?
No, most platforms use game weighting. Slots generally contribute the most toward wagering requirements, while table games or live dealer games may contribute significantly less or not at all, depending on the specific terms of the offer.
Can I hold two bonuses at once?
Generally, only one promotional offer can be active per account at a time. Activating a new bonus while another is still active may result in the cancellation of the previous bonus and its associated winnings.
What happens when a bonus expires?
If the wagering requirements are not met within the specified timeframe, the bonus funds and any winnings generated from them will be removed from your account balance.
Can I cancel a bonus?
In many cases, players can opt out of a bonus. However, doing so usually means you forfeit all bonus funds and any winnings gained from that bonus. Please check the terms or contact support for confirmation.
Where do I check my wagering progress?
You can track your progress within your account's bonus or promotions section. The interface will show you how much more you need to bet before the funds become withdrawable.